PartnerAdvantage服务

PartnerAdvantage服务

We are ready to make our partnership your advantage with our global technical services.

Our team is dedicated to serving your hospital needs with the highest caliber of technical assistance. 以近一个世纪的专业知识为后盾, ladbrokes立博体育的独特定位是提供端到端的服务, specialized support for our products to ensure they deliver the intended life-saving and life-sustaining therapies. We're expanding that commitment by offering a new portal that addresses and provides solutions to your technical services needs. PartnerAdvantage 服务 provides comprehensive resources to support staff and maintain devices and clinical software.

服务产品

全面的技术和数字支持包

ladbrokes立博体育支持您的互联产品, with minimal disruption to your teams and downtime to your devices.

全套服务

没有足够的资源来维护你的设备? We can provide a comprehensive solution to all of your team’s technical support needs.
 

共享服务

只在特定的项目或产品上需要帮助? Partnering with us for  shared service can help you streamline operations, 优化利用宝贵的内部资源.
 

预防性维护

Preventive maintenance (PM) can be time consuming; let Baxter do the work. We offer PM packages for the proactive maintenance of your platforms to ensure maintenance compliance.

数字化实施支持

Connecting your products to your Electronic Health Records (EHR) or to your network? Baxter can ensure the process goes smoothly and all cybersecurity regulations and protocols are followed. 

培训

Get certified to repair any of our devices to ensure you can repair your devices quickly and accurately as needed. 

当您需要时,ladbrokes立博体育的专业知识随时可用, from our responsive live support to our empowering on-demand resources.

发现随时自助服务的便利性

当您需要时,ladbrokes立博体育的专业知识随时可用, from our responsive live support to our empowering on-demand resources.

把解决方案交到你手中

PartnerAdvantage 服务 Portal puts solutions to your technical service needs right at your fingertips to help you optimize device health and software performance. Get access on your own schedule to expedite your organization’s needs, 简化您的工作流程,并尽量减少设备停机时间. 

一个传送门,很多优势

  • Easy 24/7 access to all resources in one location to save you time
  • Reliable, up-to-date documentation and training resources
  • 在线追踪你的百特设备
  • Ability to make online service requests and review service history
  • 备件订单跟踪
  • 多用户访问改善了洞察力和协作

按产品分类的百特技术支持目录

的 Global 服务 team is dedicated to offering technical assistance for infusion pumps, 药房自动化, and 肾 products manufactured and/or distributed by Baxter Healthcare. 请以您的方式与ladbrokes立博体育联系. (仅限美国市场,点击 在这里 其他市场).

输液泵

Sigma Spectrum和NovumIQ

客户服务及文件

药房自动化 & 软件

DoseEdge药房工作流管理器

客户支持

Intellifel我.V.

技术支持

  • 电话:1-877-399-2292或1-224-948-1879
  • 传真:1-321-206-4594

Exactamix 1200/Exactamix 2400/Rapidfill ASF/中继泵

技术支持

肾的产品 & 服务

首页choice (Pro)

运营支持

  • 电话:1-800-553-6898,提示1或1-224-948-1861
     

Requests for Service/Order Inquiries/Hardware Swap and Recovery

  • 电话:1-800-553-6898,提示2,选项2
  • 传真:1-800-477-1121
  • 电子邮件: (电子邮件保护)

Amia Automated PD System with Sharesource Connectivity Platform

运营支持/Requests for Service Inquiries/Hardware Swap and Recovery

  • Call: 1-800-553-6898, Prompt 1, Option 2 or 1-224-948-1861

PD链接/PD充分/诗人

技术支持

  • 电话:1-800-525-2623,提示2

 

凤凰城/ Prismaflex / PrisMax / Exalis CentryNet /火星

技术支持

备件/现场服务

  • 电话:1-800-525-2623,提示1

在线文档

备件订购支持